Customer Reviews Policy

Customer feedback is extremely important to The Address.

The customer reviews displayed on our website are sourced from our Google Business Profile. We encourage our clients to leave honest feedback about their experience with us and do not require reviews to be positive.

Reviews displayed on our website are not edited to change their meaning or sentiment.

Our overall Google rating reflects the rating displayed on our Google Business Profile and visitors can view our complete collection of Google reviews using the link provided on our website.

We do not pay customers or provide incentives in return for positive reviews.

If we become aware of a review that we reasonably believe may be fake, misleading or otherwise breach Google’s review policies, we may report it to Google for investigation.